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What We
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Detailed Service
Descriptions
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| e-Business, Portal, &
Collaboration Technology Group |
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What We
Do
The EPC group helps our clients design and implement knowledge management and collaboration solutions to optimize internal and external communication and business processes.
Examples of solutions, which contribute to more efficient communication are:
- e-mail
- Instant messaging
- Web conferencing
- Video conferencing
Examples of knowledge management applications are:
- Document management solutions
- Enterprise portals and
intranets
Solutions improving overall efficiency in intra- and extra-organizational collaboration are:
Content management
- Project collaboration
- Collaborative e-business
applications
The latter may be geared toward business partners, clients, suppliers, or other 3rd parties. Precision e-Consulting can help you integrate them securely into your application landscape.
Other services we offer are centered on traditional e-Business solutions. We help our clients devise secure Business-to-Consumer (B2C) or Business-to-Business (B2B) solutions that are user friendly, stable and secure. Specifically, we assist clients with their e-commerce strategy as well as the selection, customization, design, and rollout of packaged or hosted e-commerce solutions.
The Precision e-Consulting team has many years of experience implementing these solutions, either working with vendors, or working as project managers with businesses and system integrators deploying the respective systems. All of our consultants have successfully completed multiple e-Business, content management, workflow or collaboration projects and have dealt with an array of different platforms, architectures, and vendors. They are all considered experts in their fields and hold certifications from vendors such as IBM/Lotus, Microsoft, Novell, or Sun. Some hold instructor certifications from the above vendors and have taught product-specific classes.
Detailed
Service Descriptions
e-Business
SolutionsIs your organization ready to take the step toward conducting business on the Web? Have you been contemplating joining a commerce hub (electronic marketplace) or establishing your own Internet hub to improve the efficiency of transactions with your customers and suppliers? Are you unsure whether you should implement an e-procurement solution for your organization? Are you looking for an experienced partner who has done this before?
Precision e-Consulting can help you determine which route to take. We can start with a readiness assessment, which gives you an indication what organizational measures might need to be taken before making the IT investment. Once you are ready to commit we can help you with the selection, implementation planning, design, actual implementation, and release of the solution. Our consultants are not only experienced in the technology piece of the implementation cycle but also on the business side and the people side. We can assist you in all steps from software installation, server sizing and configuration, through process optimization and end user training. We are equally competent in back-end system integration as well as buyer and supplier integration .
Portal and Content Management
SolutionsAre you and your employees overwhelmed by the daily inflow of information? Is your organization made up of virtual silos
("islands") of information with much of the detailed knowledge on your business closely held by groups or individuals upholding their turf? Or is valuable information simply locked up in enterprise systems where only experts have access to it? Would you like to see more of all that knowledge available to the entire organization?
If you answered yes to one or more of these questions your organization could benefit from a knowledge management assessment. The introduction of knowledge and content management tools such as enterprise intranets, portals, and workflow-based content management systems has helped boost the productivity of many Fortune 500 companies. Precision e-Consulting can guide you along the way from readiness assessment through knowledge categorization, data modeling, design, implementation and change management.
Collaboration & Workflow
SolutionsIs your organization using an antiquated e-mail system, or are they not using e-mail at all? Are your business processes based on paper forms being moved or faxed? Have you come to the decision that this is utterly inefficient? Would you like to learn more about the advantages of electronic collaboration and workflow?
Our consultants have been implementing messaging and collaboration systems since the dawn of that software category. We can help you analyze information flow and communication patterns. Based on that knowledge we can lead you through process optimization and the design of new workflow processes, while our technical experts will deploy the application platform and instruct your power users on how to add and modify workflows right from their own desks. We can build new, and migrate existing e-mail, instant messaging, and wireless platforms, which can be integrated with your workflow, enterprise, or e-business systems. Our trained application consultants can handle everything from the design, architecture, and configuration of these solutions through end user and administrator training.
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